PSEG Long Island Continues to Increase Consciousness In the course of Utility Scam Recognition 7 days

UNIONDALE, N.Y., Nov. 16, 2020 /PRNewswire/ — PSEG Very long Island will be part of Utilities United In opposition to Cons (UUAS) to understand the fifth yearly Utility Scam Recognition 7 days Nov. 16 -20. Countrywide Rip-off Recognition Week is an advocacy and consciousness marketing campaign focused on educating customers and exposing the strategies applied by scammers.

“This yr has offered a lot of worries, and scammers prey on us when we are distracted,” reported Rick Walden, vice president of Consumer Solutions, PSEG Long Island. “More than 5,400 fraud phone calls have been documented to PSEG Long Island this yr. We participate in the UUAS recognition marketing campaign to educate and support lessen the selection of prospects that slide victim to the scammers.”

Signals of likely fraud action:   

  • Threat to disconnect: Scammers may well aggressively notify the client their utility monthly bill is previous thanks and support will be disconnected if a payment is not designed – normally inside of an hour.
  • Request for quick payment: Scammers may possibly instruct the buyer to use dollars or obtain a pay as you go card, a present card or even Bitcoin, and then to simply call them back — supposedly to make a cellphone payment to the utility firm, or to get directions for an in-person conference, supposedly at a utility customer centre. A lot of periods after the purchaser makes the initial payment, the scammer will call again to talk to for the payment to be resubmitted owing to an error with the total. The scammer refers to a new quantity is and promises that the original payment will be refunded. Sometimes they will get in touch with a third time to say the payment did not go by and to resubmit yet again.
  • In man or woman-requires: Scammers may well arrive at a home or small business, flash a fake ID and/or claim to be a utility assortment agent. The impostors could don “uniforms” or affix fake corporation signals to their vehicles. The scammers commonly check with for personal facts, which true utility representatives do not do, or provide bogus savings.
  • Ask for for card information: If a buyer phone calls back again with asked for details, the caller asks the customer for the pay as you go card’s quantity or reward-card PIN, which grants the scammer fast accessibility to the card’s cash, and the victim’s revenue is gone.
  • Priority Meter Installs: Recent cellphone cons claimed to PSEG Prolonged Island incorporate demands for payment for past-thanks bills or demanding a deposit for a precedence meter set up. PSEG Lengthy Island does not need a deposit for meter installations. Typically scammers will threaten to disconnect electric powered services if payment is not designed promptly. These scammers generally need payment by way of a pre-paid out card (e.g. Eco-friendly Dot Income Pak, Vanilla Reload Card) or bitcoin. If the victim will take the bait, the scammer supplies a telephone quantity the place a fake representative requests more information and facts that completes the fraudulent transaction.

“Consumers need to be on significant notify as we carry on to see impostor utility frauds increase across North The usa,” claimed UUAS Govt Director Monica Martinez. “Scammers demand dollars or particular details on the spot—usually with threatening language—and suggest that company will be disconnected right away. Anyone and everyone, from senior households to compact enterprise entrepreneurs, is at hazard of remaining targeted.”&#13

Guard you towards scams:

Be alert to the telltale indicator of a rip-off: somebody asking by phone or e mail for payment in pre-paid out debit cards or a MoneyGram transfer, or to send out funds to an out-of-state handle. Never prepare payment or disclose account or personal information and facts, like Social Safety figures or debit or credit rating card information, in excess of the phone unless you are specific you are talking to a PSEG Very long Island agent.

Consumers should really also know what PSEG Long Island will and will not likely talk about about the mobile phone. A genuine PSEG Lengthy Island consultant will check with to communicate to the Shopper of History. If that man or woman is readily available, the agent will explain why they are contacting and deliver the account name, tackle and current stability. If the individual on the cellphone does not provide the suitable data, it is likely the customer is not speaking with a PSEG Long Island representative.

If the Buyer of File is not accessible, the PSEG Prolonged Island representative will not examine the account at all and check with that a information be still left for the Buyer of File to call 1-800-490-0025.

If a shopper has uncertainties about the legitimacy of a phone or an e-mail — particularly one particular in which payment is requested — phone the company right at 1-800-490-0025. &#13

PSEG Very long Island is a member of the UUAS collaborative. UUAS, a consortium of extra than 145 U.S. and Canadian electric powered, water, and normal gas utilities and their respective trade associations, has helped to build awareness of widespread and new scam techniques and to stop functions of practically 5,000 toll-free of charge figures utilised towards utility prospects by scammers.

For extra information and facts on several payment frauds described in the PSEG Lengthy Island provider region and all around the nation, visit

PSEG Prolonged Island
PSEG Prolonged Island operates the Long Island Electric power Authority’s transmission and distribution program under a very long-expression contract.  PSEG Extended Island is a subsidiary of General public Services Company Group Inc. (PSEG) (NYSE: PEG), a publicly traded diversified electricity firm.

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